TERMS AND CONDITIONS

 

Orders

Every piece of jewelry in this website was uniquely designed and hand made solely by me with great care.

Unless a piece is read to ship, each piece will be made "from scratch" upon your order so please allow approximately 1 - 2 weeks for me to create your piece. 

Please feel free to contact me directly at fipperdesigns@gmail.com with any questions or if you would like to request a custom piece, such as making a certain design into another size or metal, ear posts instead of hooks or vice versa, please do not hesitate to contact me. 

Please keep in mind that due to the handcrafted quality of each piece, there will be slight variations in the actual piece of jewelry you will receive from the images. I try to be as accurate with my measurements as possible. Please see section Website Images for more details below.

 

RING SIZES

The rings are in any sizes from 1 - 16. For any ring sizes over a size 8, a different price will be charged as larger sizes require significantly more precious material. Unless otherwise stated, the thickness of the metal of most of my pieces are between 1 - 2mm thick. 

 

ORDER CANCELLATION

Cancellation requests must be emailed to fipperdesigns@gmail.com and must be received within 24 hours from the date the order was placed.  Any cancellations received after this time may not be honored because pieces go into production immediately in order to ensure the item reaches you on time.

 

SHIPPING

Items that are ready to ship will be shipped within 1 to 2 days after receipt of payment. Items will be shipped via USPS Priority with tracking with full value insurance to the address provided in your order. Usually arrives within 3 - 4 days.

Items that a custom orders or made to order items will be shipped within 1 to 2 weeks after receipt of payment, depending on the piece of jewelry and how long it takes me to create the piece. These items will be shipped via USPS Priority with tracking with full value insurance to the address provided in your order. Usually arrives within 3 - 4 days.

You'll receive an email with your delivery confirmation number.

Please feel free to contact me if you would like me to ship Express (Overnight) mail or any other delivery options (e.g. FedEx, messenger within New York City).

Please contact me for international shipping.

I am not responsible for any lost package or any damage to any piece during the shipping or handling process. However, I will work with you and do whatever I can to help locate the lost package.

 

ReTURNS AND REfunds

I want you to be completely satisfied with your purchase. If there is a problem, please contact me and I will be happy to work with you as much as possible to make the piece to your satisfaction.
If within seven (7) days of receipt of your order, you decide that a piece (excluding custom pieces) from your order is not for you, please contact me and I will provide a return address. I will refund the amount of your purchase (less shipping costs) upon receipt of your returned item as long as the piece is in its original, undamaged condition. You are responsible for the return postage. *I will not provide a refund on shipping and handling costs.*

Please note that any custom work is a final sale. It is best to work out the details, questions or concerns during your order. I will also contact you if I have any questions and concerns. If there is an issue, let me know and I will try to make it work, an exchange or credit may be options.

 

Website Images

All products are shot to show as much detail as possible, some products may appear larger or smaller than their actual size. Measurements of select pieces are provided to help visual size. Also, please be aware that every computer monitor has different settings, so color and size may vary with screens. I do our best to represent each piece as accurately as possible.

If more information is necessary, please feel free to contact me at fipperdesigns@gmail.com.

 

Promotions

Any promotions offered on my website will state the time frame in which they can be used, along with any other limitations or excluded products. I may alter or cancel any promotion without notice.

 

WEAR

All jewelry wears over time. Little scratches and tiny dents will begin to show as you wear your jewelry pieces everyday. Depending on how you wear the piece - if you work outside all day or with your hands, your ring will show more wear faster than if you sit in an office all day. The finish on a ring will also change, a shiny finish will become less shiny and dull overtime. I am not liable for any wear and damages created by you.

 

Notice

I may modify these Terms and Conditions and any other policies on my website at any time.

 

Termination

I reserve the right to refuse or cancel service to anyone for reasons stated above or as determined by me at anytime.

 

PRIVACY POLICY

This Privacy Policy represents our practices regarding collecting and using information through this website. I will not share, trade, or sell any information you provide us with to a third party. Any information I collect is to improve our services to you. By using or purchasing any product through this site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the site. I may update this Policy at any time will post the most recent version as quickly as possible after revision. From time to time, I may send you emails, which you may opt out of by hitting "unsubscribe" or emailing me at fipperdesigns@gmail.com with "Remove from List" as the subject line.